Politique d’expédition
Shipping and Returns Policy
Thanks for shopping with us! We're committed to providing you with an enjoyable shopping experience and quality products. Here's our shipping and returns policy to inform you of our procedures.
Shipping
We do our best to process and ship all orders as quickly as possible.
Processing Times:
All orders are usually processed within 1 to 3 business days (Monday to Friday, excluding holidays).
Estimated Delivery Times:
Delivery times vary depending on your location and the shipping method chosen. Here's a general estimate for our express delivery options:
- Canada Express: Average delivery in 10 to 20 business days.
- US Express: Average delivery in 8 to 15 business days.
- AU Express: Average delivery in 7 to 12 business days.
- UK Express: Average delivery in 6 to 10 business days.
- International: 7-20 business days (for countries not listed above).
Please note that these are estimates and may be affected by unforeseen delays (weather conditions, customs, peak seasons).
Shipping Fees:
- Canada & US : FREE shipping
- Other Countries: Shipping costs are calculated at checkout based on your location and order weight.
Order Tracking:
As soon as your order ships, you'll receive a shipping confirmation email with a tracking number. You can use this number to track your package.
Delivery Address:
It's your responsibility to provide a complete and accurate delivery address. We are not responsible for delays or missed deliveries due to an incorrect or incomplete address.